Customer Oriented Communication

How Norlys aligned sales & marketing to improve their customer dialogue

Industry
Energy

Employees
2,500

Noticeable Win
Aligned sales
& marketing

Locations
1 countries

Prezentor helps align marketing and sales in a way, where it becomes a loyal representative of our company when meeting our customers."

Rikke Bjerring Hald, Channel Manager at Norlys

Norlys has changed name from Eniig. An updated video is coming soon!

Prezentor enables us to control the flow and direction of the presentation

“Prezentor provides a more holistic approach when discovering the customer’s needs during the meeting and it enables us to control the flow and direction of the presentation. We, therefore, conduct more effective meetings, we come across as more professional and our meetings target the actual needs of the customer, instead of our preconception of their needs.” 

– Anders Thomsen, Head of Sales at Norlys

 

It is straightforward and easy to use on all devices

“First of all, Prezentor is a delight because of its intuitive layout, which makes it so easy to use. The app works on your tablet, smartphone or computer, and it is straightforward and easy to use on all devices. You could almost argue that it is idiot-proof, because it is so easy to use and the way it directs you to your homepage, which consists of the slides you have chosen to work within, it minimize the number of potential mistakes you can make.” 

– Mads Tranum Andersen, Senior Account Manager at Norlys 

Tracking on each customer that helps nuture them all

“You can create your own CRM-like database within the app, containing the historical data and tracking on each customer, including data on the customer, such as stakeholders, email, and industry. These data are really helpful if you have a platform of 400 – 500 customers who all need to be nurtured, as it is impossible to remember to nurture them all. 
 
With this solution you can keep track of all your customers in your database, sorted alphabetically, and you are able to see what initially triggered the customer, why he did what he did based on your dialogue, and a lot of other relevant data, which helps your further dialogue with the customer.” 
 

– Mads Tranum Andersen, Senior Account Manager at Norlys 

Align marketing and sales

“The benefit for us in using Prezentor, is that it enables us to align our communication towards our customers. We know for sure that our communication towards our customers is the same, whether our sales representatives is addressing a local farmer or a large industrial company. 
 
Prezentor helps align marketing and sales in a way, where it becomes a loyal representative of our company when meeting our customers. It provides an insight on how our customers act. It provides an insight into what interest our customers. While our primary product is clear for every customer, Prezentor helps demonstrate that we sell other products as well, and show what these other products in our portfolio are.” 
 

– Rikke Bjerring Hald, Channel Manager at Norlys

Don't take our word for it. Listen to our customers instead!

Transform your sales with Prezentor!