Security at Prezentor
Prezentor applies technical and organisational measures in accordance with applicable data protection laws.
Infrastructure
* Hosted on AWS (EU)
* Firewall-protected environments
* Segregated systems
Application Security
* TLS 1.2 / 1.3 encryption
* Secure APIs
* Controlled access
Access Control
* Role-based access control
* Least privilege principle
* Restricted internal access
Data Protection
* Encryption at rest and in transit
* Backup and recovery
* Monitoring and logging
AI Security
* Processing within the EEA
* No training on customer data
* Stateless processing
* Audio deletion after transcription (max 24 hours fallback)
* Secure storage of transcripts
* AI processing is performed in accordance with applicable data protection laws.
Subprocessors
Incident Handling
* Defined incident response procedures
* Monitoring and logging
* Customer notification in accordance with applicable law and agreements
Compliance
* GDPR compliant processing
* Data Processing Agreement available at /data-processing-agreement