Subprocessors
Subprocessor |
Services |
Location |
|---|---|---|
Amazon Web Services Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg |
Hosting and infrastructure. AWS Transcode is used to optimize uploaded video content. |
EU |
Microsoft Azure OpenAI Microsoft EMEA, South County Business Park, Leopardstown, Dublin 18 |
Infrastructure for AI and LLM data processing pipelines. |
EU |
SendGrid SendGrid, Inc., 1801 California St., Suite 500, Denver, CO 80202, USA |
Email delivery services. |
EU/US (EU/US Data Privacy Framework) |
Google (Google Analytics, Data Studio) Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA |
Analytics and reporting services. |
US (EU/US Data Privacy Framework) |
ZamZar Zamzar Ltd, The Courtyard, Shoreham Road, Steyning, West Sussex, BN44 3TN, United Kingdom |
File conversion services (e.g. PPTX to PNG). |
UK |
Bugfender Beenario GmbH, VAT DE299463958, Altrottstraße 31, 69190 Walldorf, Germany |
Error tracking and diagnostics. |
EU |
Crashlytics Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA |
Crash reporting and analytics. |
EU |
Zendesk Zendesk, Inc., 181 Fremont St., San Francisco, CA 94105, United States |
Customer support and ticket management. |
EU/US (EU/US Data Privacy Framework) |
Usersnap Usersnap GmbH, Herrenstrasse 6, 4020 Linz, Austria |
Bug reporting and user feedback collection. |
EU |
pyannote.ai Pyannote SAS, 2 Allée de l’Autan, 31320 Auzeville-Tolosane, France |
Speech-to-text processing, speaker diarisation and labeling for AI features. |
EU |
All subprocessors are contractually bound by data protection and confidentiality obligations.
AI subprocessors are used solely to provide AI features and do not use customer data for model training purposes.